FAQ

Frequently Asked Questions (FAQ)

1. What is StoreZen?

StoreZen is an online dropshipping store that offers a wide range of high-quality products sourced from trusted suppliers.

2. How does dropshipping work?

We partner with suppliers who ship products directly to our customers. This allows us to offer a variety of products without holding inventory.

3. How can I place an order?

To place an order, simply browse our website, add items to your cart, and proceed to checkout. Follow the payment instructions to complete your purchase.

4. What payment methods do you accept?

We accept secure online payments through credit/debit cards, PayPal, and other trusted payment gateways.

5. How long does shipping take?

Shipping times vary depending on the supplier and destination. Typically, orders arrive within 7-21 business days.

6. Can I track my order?

Yes, once your order is processed, you will receive a tracking number via email to monitor your shipment.

7. What is your return and refund policy?

We accept returns based on our supplier’s policies. If you receive a damaged or incorrect item, contact us within [X] days for assistance.

8. Do you ship internationally?

Yes, we offer international shipping to most countries. Additional shipping fees and customs duties may apply.

9. How can I contact customer support?

For any inquiries, you can email us at aslammallick146@gmail.com. We strive to respond within 24-48 hours.

10. Are my payment details secure?

Yes, we use encrypted payment gateways to ensure that your financial information remains protected.