Shipping Policy

Last Updated: 18.02.2025

At StoreZen, we strive to ensure a smooth and efficient shipping process for our customers. Please read our shipping policy carefully to understand how we handle order deliveries.

1. Shipping Destinations

We offer worldwide shipping to most countries.

Some regions may have limited shipping availability due to logistical restrictions.

2. Shipping Timeframes

Processing Time: Orders are typically processed within 2-5 business days.

Shipping Time: Depending on the destination, orders usually arrive within 7-21 business days.

Unforeseen delays such as customs processing, holidays, or weather conditions may affect delivery times.

3. Shipping Costs

Shipping fees vary based on the destination and product weight.

Some items may qualify for free shipping, as indicated on the product page.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Tracking updates may take up to 48 hours to reflect in the system.

5. Customs & Import Duties

Customers are responsible for any customs fees, import taxes, or additional charges imposed by their country.

StoreZen is not liable for delays caused by customs clearance.

6. Lost or Delayed Shipments

If your order does not arrive within the estimated timeframe, please contact us at aslammallick146@gmail.com.

We will assist in tracking the package and, if necessary, arrange a replacement or refund in accordance with our policy.

7. Address Accuracy

Customers must provide accurate shipping details. StoreZen is not responsible for lost packages due to incorrect addresses.

For any further questions regarding our shipping policy, feel free to reach out to us at aslammallick146@gmail.com.